How to get to 94 Highett

Here are some key details to assist you in getting to 94 Highett.

Train:

The nearest railway station is West Richmond.  It is 350 metres away at the end of Highett St.  If coming from the city stations you will need to cross over the railway line (there’s an overpass next to the station) and head down Highett St.  94 Highett is on the right hand side on the corner of Highett and Ellis Streets.  Go to http://ptv.vic.gov.au/ for public transport details.

Tram:

There are 2 tram lines from the city that pass close by.  Trams 48 and 75 travel down Bridge Road.  Get off the tram at the Lennox St / Epworth Hospital stop, walk down Lennox St (the same side of the street you get off the tram) and turn right at Highett St.  Walk 50m and you’ll be at 94 Highett.  Tram 109 travels down Victoria St.  Get off at Lennox St.  Walk up Lennox St (opposite side to where you get off) to Highett St (about 400m) and turn left into Highett St. Walk 50m to 94 Highett.

Airport Bus:

The Melbourne Airport bus is known as Skybus.  Tickets can be purchased at the airport.  The Skybus is red and stops in 2 places at the airport (ground level).  Just look for the red ticket sales box.  Skybus runs 24 hours a day and takes about 20 minutes to get to the city (depending on traffic).  Skybus will terminate at Southern Cross station in the city centre.

Southern Cross is one of the main railway stations.  Transferring to the Melbourne Metro rail system is easy, just follow the signs or ask.  The bus terminal and train station is all in one complex (Southern Cross).  You can get to Highett St the following ways from Southern Cross railway station:

Tram:

Catch a number 48 or 109 tram directly out on Collins St (corner Collins St and Spencer Streets).  The tram will take about 20 minutes or so.

Train:

Catch an Epping or Mernda train and get off at West Richmond.  It will take about 10 minutes. There are information display boards at each Station which will tell you the platform number for the Epping and Mernda trains.

To use the Trams or Trains in Melbourne you will need a Myki card.  Myki is the cashless ticketing system in Melbourne.  Myki cards can be purchased at Southern Cross ticket windows (and many other shops like 7/11). Myki works on all Melbourne public transport, including Trains, Trams and Buses. For more information on Myki, including where to buy a Myki card, visit https://www.ptv.vic.gov.au/tickets/myki/

Taxi and uber / DIDI:

Every taxi should be able to find Highett St without any problems.  If the taxi driver asks where in Highett St you want to go, tell them the house is close to Epworth hospital and is between Bridge Road and Victoria Street.

Uber and DIDI is available throughout Melbourne including to and from the airport.

Driving:

Head for Richmond and you’ll end up somewhere on Bridge Road, Victoria St, Punt Road or Swan St.  94 Highett is almost right in the middle of the 4 main Richmond roads being Punt Road, Bridge Rd, Church St and Victoria St.  94 Highett has 2 off street parking spots and 1 on street spots.  Be careful not to park on Richmond streets without using the parking permit.  Parking inspectors are always lurking.  Also be careful of the no parking times outside 94 Highett on a Tuesday and Wednesday morning.  Refer to the street signs that detail when parking is not allowed (due to street sweeping).

Opening the Front Gate and House Doors

94 Highett features keyless locks so you don’t need keys.  There is a lock on the front gate as well as the house doors.  The following explains how to use these.

Front Gate:

1. To open the front gate, enter the PIN code provided prior to your check in and turn the handle

2. The gate will automatically lock when closed.

Note:  the code must be entered to enter and exit the property.
For added security, please keep the gate closed and locked at all times.

House Doors

• Each external house door has a lock as shown.

• Before your stay we will provide you with your PIN number to open the doors. This PIN number will be valid for the duration of your stay.

• You must remember your PIN or you will lock yourself out

• Follow the three step instructions below to open the door.

• If you experience problems and cannot open the door please contact us by phone as we can open the doors remotely.

• Please ensure all external house doors are locked when leaving the house

 How to Lock doors:

The A to Z of 94 Highett

Remote controls are available for each air conditioner.  Please switch off air conditioners when rooms are not in use. If the remote control requires new batteries, these are available in the top drawer (cutlery drawer) in the kitchen.

To operate Air Conditioner

1. Press the Power button. If the air conditioner does not beep and front vent on the air conditioner does not open press the Power button again.

2. Press Heat or Cool

3. Set the desired temperature using the Up and Down arrows.

4. To change the fan speed slide down the bottom flap of the remote and press the top right hand button to change the fan speed.

Note: All air conditioners must operate in the same mode, i.e., they must all run in either heating or cooling mode.  If you find that one of the units will not switch on (or turns off soon after being turned on) it will be due to another unit somewhere in the house running in the opposite mode. 

Remote not working? It may need new batteries. Spare batteries are available in the top drawer in the kitchen

• Hydronic heating panels are also located in each room of the main house. The panels are automatic and can be individually controlled using the white dial on each panel.

• Bathroom floors are heated and are controlled by an automatic thermostat.

Remove the lid before lighting the BBQ.  The BBQ cannot be moved from its current location and is tethered to the brick wall to avoid damage.

Pots, pans and baking trays must not be used on the BBQ

Please thoroughly clean the BBQ (hotplates and BBQ) after use.  A cleaning fee will be charged if the BBQ is left in a dirty state. BBQ cleaner / spray is located under the kitchen sink. Use paper towels or dishcloth for cleaning. Please do not use tea towels or towels for cleaning the BBQ.

Please let us know if any items break or fail so we can replace or repair them for the next guests.

Damage to items beyond normal wear and tear or breakage of items beyond minor accidents such as a broken glass etc. will result in your security / damage deposit being held to pay for damaged items.  Please refer to the Terms and Conditions of hire for further information.

Candles, Sparklers or any flame are strictly prohibited at all times.  CANDLES, FIRE AND NAKED FLAME MUST NOT BE USED ANYWHERE AT ANY TIME FOR ANY REASON. Fireplaces must NOT be lit.

Check in is from 2pm.  If you’re arriving early you are welcome to leave your bags at the house (from 10:15am).  Please let us know prior to your stay if you would like to leave your luggage at the house prior to check-in.

Check out time is 10am.  If you would like to leave your bags at the house before you leave, please leave them in the covered courtyard outside the kitchen door.

Note: Do not leave bags in the house after check-out as your lock PIN code will expire and not let you back into the house.

There are two coffee machines for you to use. A Nespresso pod machine and a Miele automatic espresso machine that takes coffee beans.

Nespresso: Please use only Nespresso compatible pods in the machine.  Instructions on using the machine and milk frother are next to the machine.

Miele automatic espresso machine: View the instruction video for basics on using the machine.

• After switching on the machine, follow the on screen instructions to get the machine ready to make coffee.

• The 4 buttons in the top left hand front panel make espresso, long black, cappuccino and latte.

• Ensure the milk pipe is inserted into the base after making coffee and turn the machine off. This will rinse and clean the machine including the milk pipe.
  

There are also plungers and an Italian stove top coffee maker available.

No confetti (or rice or similar), glitter, feathers or similar to be used anywhere in the property (indoors or outdoors).  No pins, tape, nails, staples etc. in walls, furniture or fixtures.  No candles may be lit at any time.

If at any time you need help you can call or email us.  Our contact details are:

Ken: +61 (0)400 588 100

Mark: +61 (0)408 242 269

Email: melbournebandb@icloud.com

Refer Breakages

Festoon lights strung across the courtyard garden can be switched on using the white light switch in undercover area outside the kitchen door (look for the switch marked with ‘Festoon Lights’).

The fireplaces are ornamental only and must not be lit.

The courtyard fountain is one a timer. It will turn on around 10am and off around 11pm.

Foxtel (cable tv) is available on the lounge room TV (not bedroom TV’s).   To watch Foxtel, press the SmartHub (orange) button on the remote control and select Foxtel Play from the menu.   Use the arrow keys on the remote control to navigate the Foxtel menus and the ok button to select an option.

Note: Foxtel runs through the internet connection.   Heavy use of the internet may cause Foxtel to fail.

Please do not move any furniture in the house.  The cost to move furniture back to its original position will be deducted from your security bond.

The kitchen bin is in the cupboard under the sink.  Bins are also located in each bathroom. 

Wheelie Bins are located in the rear courtyard. There are 3 bins:

• Dark Green wheelie bin is for non recycle items. Do not dump unbagged items into the green lid wheelie bin. All garbage must be bagged. Garbage bags are in cupboard under the kitchen sink.

• Yellow lid wheelie bin is for recyclable items paper, cardboard etc EXCLUDING Glass. Use the Purple lid bin for Glass. Only plastic bottles labelled 1 and 2 and plastic food packaging labelled 5 can go in the yellow-lidded recycling bin.

• Purple lid wheelie bin is for glass jars and bottles that are empty, clean and have the lids off

• Light green wheelie bin is for green garden (plant based) waste only

Bins are collected every Tuesday morning.  If the bins are not located in the rear courtyard they will be located on the side street (Ellis St).  Please bring them in through the garage (if they have been emptied).

Hydronic central heating is installed throughout the main house.  The thermostat is automatically set. To adjust the temperature in each room, use the white dial on each heating panel.

Each bathroom has a heated floor which is automatically set with a thermostat.

If you require additional heating in any room, use the reverse cycle air conditioning - refer to Air Conditioner for instructions on how to set the temperature in each room.

There is plenty of hot water for showers and to fill the bath.  In the event that all hot water is used, please allow up to 30-60 minutes to heat more water.

Free internet is available at 94 Highett.

The network name is: 94Highett and 94Highett-studio

The wifi password is: melbournebandb

94 Highett features a fully equipped kitchen with refrigerator, oven, microwave, cooktop and dishwasher.  All crockery, cutlery and glassware is provided.  There is also a selection of kitchen food basics (spices, oils etc.) to get you started.  You just need to buy or bring fresh food with you.

Please ensure all crockery, cutlery, glassware, pots and pans are thoroughly cleaned before you depart.  Please use Jif (under the kitchen sink) to thoroughly clean pots and pans.

Under bench lighting can be switched on using the white switch located near the kitchen door.

Laundry facilities are available for your use.  Please use the smaller white washing machine.  The other machine is for staff use only and must not be used.  Liquid washing detergent and fabric softener is provided.  Use a capful of liquid detergent and a full capful of fabric conditioner per load.

Operating Instructions:

1. Press On/Off button located in the middle of the silver dial, and load clothes into washer

2. Select desired wash cycle using the silver dial

3. Open the detergent drawer and add laundry detergent into the left compartment and fabric softener into the middle compartment

4. Press Start

Drying:

A clothesline is available in the garage closest to the house.  Pull the bar out from the clothesline and attach it to the bracket on the opposite wall.  Lock the clothesline into place by turning the handle on the main clothesline unit.  A clothes dryer is available in the laundry.  Follow the instructions below to use the clothes dryers in the laundry.

1. Use either of the white clothes dryers in the laundry

2. Press the On/Off button

3. Set the dial to 'Ready to Wear Plus' or 'Delicates'. Both of these are sensor cycles and the dryer will automatically turn off when your clothes are dry.

4. Press 'Start/Pause'

5. The dryer will automatically stop when your clothes are dry

A few tips on the location of some light switches

• Festoon light in the rear courtyard can be switched on using the white switch in the undercover area outside the kitchen door.

• Under bench kitchen lighting can be switched on using the white switch next to the kitchen door.

• Bridge/roof deck light – the switch is located on next to the door in the upstairs hall.

• An emergency torch is located in the kitchen.

Left something behind that you would like back? Contact us via email on melbournebandb@icloud.com and tell us what you have left behind and where you think you left it. This will allow us to locate the item and put it aside. To get your item back, send us a self addressed, pre-paid parcel bag to the following address and we will pop your item back in the mail to you.

The Manager
94 Highett St, Richmond Victoria, 3121

Makeup / Fake Tan / Hair Dye

Complimentary makeup removers are provided in each bathroom.  Please do not use towels or linen to remove / wipe makeup, fake tan, hair dye etc.  The replacement of soiled or stained towels and linen will be funded from your security / damage bond.

The music player on the kitchen bench plays CD’s as well as connects iPod and phones using the USB port or Bluetooth.  There are hundreds of CD’s available for your use in the silver CD case in the dining room.  Please replace all CD’s into their covers and place back in the CD rack after use.

Netflix is available on the lounge room TV and Master bedroom TV’s (downstairs and upstairs master).  To watch Netflix, press the SmartHub button on the remote control and select Netflix from the menu.  Navigate the Netflix menus and enjoy. 

Note: Netflix runs through the internet connection.   Heavy use of the internet may cause Netflix to fail.

Whilst 94 Highett is in the middle of all the action, it is a residential area and our neighbours deserve their quiet enjoyment.  Please be respectful and ensure you keep noise, particularly outdoors, to a minimum. Quiet hours are between 10pm and 8am. No noise outside during quiet hours.

Noise monitors are located both indoors and outdoors. These monitors do NOT record or transmit voices, they record the level of sound. Tampering with the noise monitors or security cameras will result in an alarm being triggered.

Two off street parking spaces are available in the garages.  Use the remote control  to open the garage doors.  The top left button opens the back garage, the top right button the front garage.  Please be aware that the control pads are sensitive so please don’t place the remote controls in hand bags or pockets as you may accidentally open the garages.  

Garages are accessed from Ellis St (the small side street next to the house). Note that Ellis St is a one way street. The best (easiest) way to park in each garage is to reverse in. Swing into the driveway opposite to the garage and reverse into the garage.

There is an additional parking permit for on-street parking that is available on request.  This is useful if you have 3 cars or a large vehicle that is difficult to get into the garage.  The permit must be hung from the rear vision mirror, facing forward.  Parking inspectors are tough and will fine you if the permit is not hung from the rear vision mirror.  The permit allows you to parking in any resident only permit zone within 2 streets of 94 Highett.  Please be aware that the permit zones on Highett St do not operate between 9am and 10 am on Tuesday and Wednesday mornings for alternate sides of the road (to allow for street sweeping).  Refer to the street signs for which side of the road is closed for each day.  Again parking inspectors are tough and you will be fined if you park in the permit zones on Tuesday or Wednesday (between 9 and 10am).  Note: the parking permits are expensive and extremely difficult to replace if lost.  If you misplace or take the permit with you when you leave, you will lose your security bond.

Melbourne’s electricity supply is very reliable.  In the event that there is a power outage torch lighting is available.

If the power is overloaded at any stage the circuit breaker will trip and turn some of the power off.  The power supply is located on the outside of the house on the Ellis St side (next to the side gate).  To restore power push any switches in the down position to the up position.

Please ensure the house is kept in a secure state.  Whenever leaving the house please ensure

• All Windows are closed and locked

• All doors are locked

• Front gate is locked

• Garage doors are closed.

94 Highett features keyless locks.  Your PIN number is valid for the duration of your stay.  Protect it like a key.

Do not tamper or cover security devices such as digital door locks or security cameras.  Tampering or covering security cameras will result in cancellation of your stay and eviction without refund.

Smoking in the house is strictly prohibited.   Smoking in the house will attract a $300 cleaning and deodorizing fee. 
Smoking is permitted in the outdoor areas (front porch, courtyard or roof top deck).  Please ensure cigarette buts are disposed of correctly and not thrown in the garden (including pot plants) or on the street. Cleaning of cigarette butts thrown in the garden will be deducted from your bond.

The house features hard wired smoke alarms and emergency lighting.  In the event of fire, the alarm will sound throughout the house (including the studio) and emergency lighting will illuminate. 

Use the following procedure in the event of fire:

• The smoke alarms are not connected to the fire department. Ring 000 and provide details of the fire.

• Assist any person in immediate danger (only if safe to do so).

• If safe to do so, close doors to minimise spread of the fire.

• Attack the fire only if safe to do so. A fire extinguisher is located on the courtyard wall outside the kitchen.

• Assist with the evacuation of mobility impaired occupants.

• Move to the evacuation assembly point in the park across the road from 94 Highett and stay there until the All Clear has been given.

• Follow closely the instructions of emergency services personnel.

Note: the smoke alarms can be activated by steam.  The smoke alarm in the upstairs hall can be set off if there is excess steam from the bathroom.  Please ensure the bathroom fan is switched on to avoid the alarm being triggered.

In the event of a false alarm (e.g., burnt toast or steam from the upstairs bathroom) the smoke alarms will reset themselves after the cause of the activation has been cleared. 

There are three supermarkets within walking distance of 94 Highett

1. Coles supermarket is located at Traders (corner of Church St and Bridge Road) where you will be able to purchase a wide variety of food and groceries. Turn right from the front gate at 94 Highett and walk 350 metres to Church St (intersection with traffic lights). Turn right and walk 300 metres. The Coles supermarket is located in the Traders Shopping Centre. Parking is available in the basement. Coles is usually open 6am to 11pm. There is also green grocer, butcher, baker, chemist (pharmacy) and other stores next to Coles.

2. Woolworths and Aldi supermarkets are located together on Victoria Street. Turn left from the front gate at 94 Highett and walk 50 metres to Lennox St. Turn right at Lennox St and walk 400 metres down Lennox St to Victoria St. Woolworths and Aldi are located in a shopping mall on the corner of Victoria and Lennox St called The Hive. Parking is available with the entrance off Lennox St. If you drive to Woolworths you cannot drive down Lennox St as it is a one way street. You need to drive down to Church St (opposite direction), turn left and Church St, drive 600 metres then turn left at Victoria St. Drive 400 metres then turn left at Lennox St and into Woolworths car park. Woolworths is usually open 7am to 11pm.

3. There are many bakeries, fruit and vegetable shops, delis and bottle shops (off licence) around 94 Highett. The closest bottle shop is on Church St about 100 metres from the corner of Highett and Church streets. There are many Asian grocers, bakeries and supermarkets along Victoria Street.

The two master bedrooms have Samsung Smart TV’s.  These TV’s allow you use many internet functions such as surfing the internet and running many applications.  Press the SmartHub icon using the remote control or keyboard in your room.  Select the WebBrowser icon and you can surf the internet from the TV. 

Note:  the lounge room TV uses a different remote control.  The bedroom remotes and keyboards will not work with the lounge room TV.

Also refer to Foxtel and Netflix

We supply toiletries such as body wash, shampoo, conditioner and hand wash.  We also supply toilet paper and make up remover pads.  Please use makeup remover pads rather than towels.  Make up soiled towels that are permanently stained will result in your damage deposit being used to replace the damaged towels or linen.

Washing

Refer Laundry

94 Highett features an automatic gardening watering system for the garden.  You may notice run off water in the courtyard, roof deck and front garden.  Please be careful not to slip.

Please do not touch the watering system controls (taps or control panels).